trying to recreate a specific bread

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There was a bread I used to love when I was growing up.  It was a seedless rye that had a dense texture w/ a very tight crumb & had a crust that was soft & very chewy.  Unfortunately the bakery we used to get it at went out of business. 

When I make bread now, I can get a nice crisp, chewy crust, or a soft one, but I can't seem to get that combination of chewiness & softness.  Also not sure how to achieve the density I am looking for. 

Any suggestions?  Not even really sure where to start.  Any help would be appreciated.

Without knowing the percentage of rye in the bread, I can only make one suggestion:  cover the freshly baked loaf with a towel, soon as it comes out of the oven. The steam and moisture the bread releases while cooling will soften the crust.

Thank you.  I am guessing from your description, this would have been considered a sandwich rye.  It was very light, came w/ & w/o caraway, & the plain version was my favorite bread ever.  I am experimenting like you suggested & am getting closer on the basic crumb etc, but I have a very poor understanding of how to manipulate the crusts & that was a big chunk of my love of this particular bread.  It was a shiny, soft crust, but so very wonderfully chewy!  

So far I can get crisp & chewy, or I can get just soft, but the combination of the 2 eludes me.  

What happens in a commercial bakery to get a crust like that?  I obviously don't have a commercial oven, but if I knew what they did maybe I can figure out a way to do something similar.  

Is there a link on this site somewhere on how to manipulate the crusts specifically?  I will definitely try the wrapping on the next baking.  I am watching the rye deal too, thank you for the link, but haven't seen a crust that is similar yet.  It is difficult for me to tell what's going on w/ the crusts by just the pictures though.

I have generously brushed the loaf with water right before putting it into the oven. Some oven moisture will also help.

Search for oven steam.